At Whisker & Weave, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and the rights you have over it.

1. Who We Are

Whisker & Weave operates this online store. For any privacy-related questions, contact us via our Contact page.

2. Information We Collect

• Order information: your name, shipping and billing address, email address, phone number, and details of the products you purchase.
• Payment information: payments are processed securely by our payment providers. We never see or store your full card number.
• Device information: browser type, IP address, time zone, and cookies installed on your device, collected automatically when you visit the store.
• Communication: messages you send us by email or through contact forms.

3. How We Use Your Information

• To process and fulfil your orders, including shipping and order confirmations.
• To communicate with you about your order, returns, or support requests.
• To screen orders for potential risk or fraud.
• With your consent, to send you marketing communications. You can unsubscribe at any time.
• To improve and optimize our store (for example, through analytics on how customers browse the site).

4. Sharing Your Information

We share your personal data only with service providers who need it to operate the store:

• Shopify Inc., which powers our online store — Shopify Privacy Policy
• Payment processors used at checkout, to process your payment securely.
• Shipping and logistics partners, to deliver your order.
• Analytics and advertising platforms (such as Google Analytics or Meta), in aggregated or pseudonymized form where possible.

We may also disclose information to comply with applicable laws, a lawful request, or to protect our rights.

5. Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, and understand how visitors use the store. You can control cookies in your browser settings; disabling them may affect how the store functions.

6. Data Retention

We keep your order information for our records unless and until you ask us to delete it, and no longer than required by tax and accounting law.

7. Your Rights

Depending on your location (including under the GDPR and CCPA), you have the right to:

• Access the personal data we hold about you;
• Correct inaccurate data;
• Request deletion of your data;
• Object to or restrict certain processing;
• Receive your data in a portable format;
• Withdraw consent to marketing at any time.

To exercise any of these rights, contact us via our Contact page. We will respond within 30 days.

8. Minors

The store is not intended for individuals under the age of 16, and we do not knowingly collect data from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The current version will always be available on this page.

10. Contact

For questions or complaints about how we handle your data, contact us via our Contact page. You also have the right to lodge a complaint with your local data protection authority.